Contact Us
There are a lot of reasons why you would need to contact us. Maybe you're looking for a used car? Maybe you've purchased a vehicle and have some questions about your paperwork? Need to know when you can bring in your vehicle for an oil change? Here is a list of important contact numbers. Below the list, you can find frequently asked questions with the direct phone number to call and an email form should that be more convenient for you.
DEPARTMENT PHONE NUMBERS
Call Our Customer Care Hotline 866-540-0558
FREQUENTLY ASKED QUESTIONS
Q: I am interested in a vehicle, who can I speak with?
A: For a vehicle in our Miami location; 305-384-6400. For a vehicle in our Hollywood location; 954-620-7777. For a vehicle in our West Palm Beach location; 561-475-2500. For a vehicle in our Margate location; 954-332-1980.
Q: Where do I pick up my keys from Service after hours?
A: Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever your vehicle was dropped off at.
Q: I'm interested in having my vehicle serviced or would like to know the cost of a particular service, who would I call?
A: Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever is more conveniently located to you.
Q: I need my vehicle towed to Florida Fine Cars for service, who can I call to inform that my vehicle will be arriving?
A: Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever is more conveniently located to you.
Q: If I did not purchase my vehicle from Florida Fine Cars, can I still have it serviced there?
A: Absolutely! Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever is more conveniently located to you, to setup an appointment.
Q: Who can I contact with questions about the title to my vehicle?
A: Please contact our Tag & Title department at 305-384-6275 or 305-384-6266 or 305-384-6369.
Q: Who can I speak with if I have yet to receive my registration?
A: Please contact our Tag & Title department at 305-384-6275 or 305-384-6266 or 305-384-6369.
Q: I received noticed that there is a refund for my tag, who can I speak with?
A: Please contact our Tag & Title department at 305-384-6275 or 305-384-6266 or 305-384-6369.
Q: I cancelled my Gap Insurance but have questions about my refund, who can I speak with?
A: Please call 305-384-6284, we will be happy to get you an update.
Q: Who can I call regarding a refund from my payoff?
A: Please call 305-384-6270, we will be happy to get you an update.
Q: My trade in vehicle's payoff has not been processed, who can I call?
A: Please call 305-384-6270, we will be happy to get you an update.
Q: What if I have questions about the invoice I just paid?
A: Please call 305-384-6297, we will be happy to answer your questions.
Q: Who do I call about the refund on my warranty or any other product (besides Gap Insurance)?
A: Please call our Banking & Funding department at 305-384-6271.
Q: What is the name of my warranty company and/or what does it cover?
A: Please call our Finance department at 305-384-6271, we'll review this information with you.
Q: I am thinking about cancelling products like Extended Warranties or Gap Insurance, who do I speak with?
A: Please call our Finance department at 305-384-6284 - GAP, 305-384-6271- Warranty, we'll answer any questions and help you process this if needed.
Q: My company currently does business with Florida Fine Cars and I have questions regarding an invoice.
A: Please contact our Accounts Payable department at 305-384-6397 and they'll help to get you answers.
HOURS OF OPERATION
Monday - Friday
Sales 9am - 9pm
Service 8am - 6pm (Miami Location only)
Saturday
Sales 9:30am - 8pm
Service 8am - 3pm (Miami Location only)
Sunday
Sales 10:30am - 6pm
Service Closed
EMAIL US
See What Some Of Our Clients Are Saying
I would definitely recommend Florida Fine Cars to my family
-2018 Maserati Ghibli West Palm Beach, FL
I was allowed to take the car to my own mechanic and have them inspect it!
-2013 Lexus GS 350 -Hollywood, FL
I'd recommend Florida Fine Cars to anybody, especially the Music Community
-2011 GMC Arcadia Review West Palm Beach, FL
It's been really nice trying to find a new car. I've actually bought one previous car; my sister bought a car and everyone here is really nice!
-2014 Chevy Silverado Review West Palm Beach, FL
As soon as we saw it, we knew we had to buy it. Low miles, great price and LOVE the way it looks! He didn't push, which I liked. Most dealerships, they push you.
-2014 Honda Accord Hybrid Review Miami, FL
He was real nice, real helpful, and knew a lot. Everything's been easy. If you're looking for a good deal come on over here.
-2014 Ram 1500 Review West Palm Beach, FL
We're VERY happy with the prices. They have a huge inventory. Any person who's thinking about purchasing a car can come here!
-2012 Ford Focus Review Miami, FL
It's our first purchase here and hopefully won't be our last. Everybody here is very courteous. Really good experience!
-2013 Nissan Altima Review Miami, FL